Platform features
Everything you need to sell tickets
Open Gate is a flexible, white-label ticketing platform for races, venues, festivals, and experiences—built for organizers who want control, transparency, and lower fees.
What's new
Built for North American organizers
Recent platform updates expand where you can sell and how prices are shown to buyers.
Apple & Google Wallet passes
Buyers add tickets to Apple Wallet or Google Wallet from the confirmation page, confirmation email, or ticket portal—QR codes ready for the gate, right on their phone.
Checkout question manager
Build reusable text and multiple-choice questions in a client library, assign them to events, and collect answers during checkout. Use conditional follow-ups and priced options to sell add-ons like t-shirts—each selection appears as a clear cart line item with tax and fees included.
US & Canadian events
Run events across the United States and Canada from one platform. Set country per client or event, with the right currency (USD or CAD), state or province fields, and postal code validation for accurate tax and checkout.
All-in pricing (TICKET Act ready)
Enable all-in ticket prices on checkout so buyers see the full amount upfront—ticket price, service fee, and sales tax included. Helps organizers meet FTC expectations under the TICKET Act by showing transparent, total pricing before purchase.
Queue-it waiting room
Protect high-demand on-sales with an optional Queue-it virtual waiting room per event. Configure customer ID, event ID, and secret key in admin—buyers wait in line before checkout, and access is enforced on pages and APIs.
Checkout & integration
Meet buyers where they are—with hosted pages, embeds, or your own custom build.
Hosted checkout
Branded checkout on your client subdomain—mobile and desktop optimized, ready to share as soon as your event is published.
Drop-in embed checkout
Add a full ticket purchase flow to your own site with a single iframe embed—no heavy integration required.
Headless API
Build a fully custom checkout experience with our API. You control branding, layout, and buyer flow end to end.
Checkout appearance
Customize logo, cover image, and colors per event so checkout matches your brand without custom development.
Promo codes
Create promo codes and restrict ticket types behind them—ideal for presales, partners, and member-only access.
Checkout questions & add-ons
Ask buyers custom questions at checkout—per order or per attendee. Multiple-choice answers can trigger follow-up questions and add priced items to the cart.
Waivers at checkout
Attach legal waivers at the event or ticket-type level. Buyers acknowledge terms before completing purchase.
Queue-it waiting room
Enable a virtual waiting room per event so high-demand on-sales stay fair. Paste your Queue-it credentials in admin and buyers queue before checkout opens.
Payments & compliance
Collect payments reliably and show buyers honest totals from cart to confirmation.
Stripe Connect payments
Each organizer connects their own Stripe Express account. Funds flow directly with platform fees handled automatically.
Event-location sales tax
Stripe Tax calculates sales tax from each event's venue location—not a flat client rate—so totals stay accurate.
Transparent platform fees
Simple $0.50 per paid ticket or 3% of cart subtotal—whichever is greater. Free tickets stay free.
Operations & growth
Run smooth events on game day and grow sales with tools organizers actually use.
Fast on-site scanning
Reliable ticket scanning and check-in at the gate—built for high-volume entry and smooth event-day operations.
On-site check-in assistance
Local events can tap our front-door and box-office support team to keep lines moving and guests happy.
Customer ticket portal
Attendees retrieve tickets anytime with email and order number—no account required.
Apple & Google Wallet
Let attendees save tickets to Apple Wallet or Google Wallet from confirmation, email, or the ticket portal—QR codes stay with them on event day.
Affiliate tracking
Attach affiliate codes to orders for campaign and partner attribution across your marketing channels.
Early purchase incentives
Tiered pricing and early-buyer incentives help fund events sooner and improve crowd planning.
Admin dashboard
Manage clients, events, ticket types, orders, Stripe settings, and promo codes from one organized admin.
Ready to get started?
Tell us about your events and we'll set you up with a demo site to explore the platform.